Privacy Policy

Last updated: September 2026

Casa Bella Collective LLC (“Casa Bella Collective,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website, join our email list, submit an inquiry or reservation request, book a retreat, purchase a product or service, or otherwise interact with us.

1. Information We Collect

We may collect information you provide directly to us, including your:

  • Name

  • Email address

  • Phone number

  • Travel and accommodation preferences

  • Dietary, allergy, accessibility, or other information you choose to provide

  • Retreat inquiries and reservation information

  • Communications with us

  • Payment and transaction information

Payments may be processed by third-party payment providers such as Stripe. Casa Bella Collective does not necessarily receive or store your complete payment-card information.

We may also automatically receive certain information when you use our website, such as your device or browser type, IP address, pages visited, referring website, and interactions with our site through cookies and similar technologies.

2. How We Use Your Information

We may use your information to:

  • Respond to inquiries and reservation requests

  • Process and manage retreat reservations and payments

  • Communicate important information about your retreat

  • Coordinate accommodations, meals, transportation, activities, and other retreat services

  • Provide customer service

  • Send marketing emails or retreat announcements when you have subscribed or otherwise permitted us to do so

  • Operate, maintain, analyze, and improve our website and services

  • Prevent fraud, protect our business and guests, and comply with applicable legal obligations

3. How We Share Information

We do not sell your personal information.

We may share information when reasonably necessary to operate our business or provide services you have requested, including with service providers such as website hosting, payment processing, email and communications providers, and other technology providers.

For retreat participants, we may also share relevant information with accommodations, transportation providers, guides, restaurants, activity providers, or other retreat partners when reasonably necessary to arrange or provide your retreat services.

We may also disclose information when required by law or when reasonably necessary to protect the rights, safety, or property of Casa Bella Collective, our guests, or others.

4. Email Communications

If you join our email list, we may send you retreat announcements, early-access opportunities, Casa Bella Collective updates, and related communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those emails.

Even if you unsubscribe from marketing communications, we may still send transactional or service-related communications concerning an inquiry, reservation, payment, or retreat you have booked.

5. Cookies & Website Analytics

Our website may use cookies and similar technologies to operate the site, understand how visitors interact with it, remember preferences, and improve our services.

Our website platform and other service providers may also collect information through these technologies according to their own privacy practices.

6. Data Retention & Security

We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business and transaction records, comply with legal obligations, resolve disputes, and protect our legitimate business interests.

We take reasonable measures to protect personal information. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

7. Your Privacy Choices

You may contact us to request access to, correction of, or deletion of personal information you have provided to us, subject to applicable law and legitimate recordkeeping requirements.

California residents may have additional privacy rights under applicable California law. The availability and scope of those rights depend on the circumstances and applicable legal requirements.

8. Third-Party Services & Links

Our website may contain links to third-party websites or use services provided by third parties. Their privacy practices are governed by their own policies, and Casa Bella Collective is not responsible for the privacy practices of independently operated third-party websites or services.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our services, business practices, or legal requirements. The updated version will be posted on this page with a revised “Last updated” date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact:

Casa Bella Collective LLC
California, USA
hello@casabellacollective.com